Unexpected deaths are very traumatic and difficult to understand and to deal with. Karen and the staff at The Natural Funeral guided us through the process with kindness, caring and love. I highly recommend them.
Karen and her colleagues were compassionate, caring and extremely helpful and responsive with our needs around our dear friend's passing, cremation and Celebration of Life. I heartily recommend The Natural Funeral to anyone who is needing help with funeral, cremation and end of life services for their loved ones.
My family and I had a great experience working with the Natural Funeral, even while dealing with a very stressful situation. The Natural Funeral group make the process simple by coming to us to meet, they gave us a phone number to arrange pickup when the time came, and went out of their way to show empathy during this time! They worked with us to find the package that fit our needs as well as our budget! They made an error and sent out the wrong number of death certificates, however they called us before we had a chance to bring it to there attention and got it correct with no additional effort from us. They truly went out of their way to show compassion and helped ease our minds while dealing with the loss of our family member. I would recommend them to anyone and everyone. The level of great customer service, compassion, and expertise they showed made the process easy during a really hard time for my family.
The Natural Funeral provided support and a framework with a delicate balance which allowed family and friends to shape the funeral service around our family's vision. This allowed family to create a healing and loving funeral which perfectly fit their father and themselves.
Prescott and team did a lovely job of ensuring our friend would be remembered in the most wonderful way. I participated in the memorial itself, and Prescott took the time to ask me about my personal relationship with my friend and dove into other aspects that would help paint a good picture of the best tribute possible. Furthermore, when we had a technical glitch with the music that was going to accompany me he went out of his way to make sure it was taken care of. I'd highly recommend The Natural Funeral for a lovely way to honor those you care about.
This company was amazing to work with. Made us feel very comfortable and really compassionate. They just really go the extra mile to honor what you want and just sending little things meant so much.